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Citizen Services

Citizen ServicesThe Ministry of Foreign Affairs provides services for Greek citizens and  Greeks abroad which pertain to procedural transactions (e.g. administrative affairs, translations and certificates) and in case of emergencies,  provides assistance through the Greek Missions abroad and the E3 Department at the Ministry.

The specific services provided for by the Ministry of Foreign Affairs, as well as those that are provided for in conjunction with other Ministries or other public agents, are listed below.

Change of Residency

To obtain certification of change of residency, Greeks abroad address themselves to the nearest Consular Authority, where they can obtain information regarding the documentation they will need to make their application. Note that documentation for obtaining permanent residency differs from country to country, as do the competent agencies from which documentation for permanent residency is obtained.

In general, the necessary prerequisites for issuance of a certificate of residency are:

1.    No other similar certification having been issued in the past by any other Consular Authority in the name of the person changing residency or in the name of any member of that person’s family.
2.    The person changing residency residing mainly abroad (185 days out of any 12-month period abroad, where he/she has strong personal and professional bonds for at least two consecutive twelve-month periods before his/her change of residency). Studying at a university or other school abroad does not make the country where one is studying one’s country of main residency.

Note that the competent authority in Greece for certification of change of residency is the 18th Directorate of the Finance Ministry.

Last Updated Tuesday, 09 July 2013

Customs

To clear cars through customs, Greeks abroad address themselves – via our Consular Authorities abroad and the Foreign Ministry’s E3 Directorate – to the Finance Ministry, and specifically the Directorate General for Customs, DIPEAK (32 Acti Kondyli St., 185 45 Piraeus, tel: 210 4625884, fax: 210 4625182)

You can find additional information on the Finance Ministry’s Secretariat General for Information Systems website.

Relevant sums owed to the State by Greek and foreign nationals residing outside Greece are obtained through the relevant Customs Authority’s sending the relevant documents to the Foreign Ministry’s E3 Directorate, which forwards them to Missions Abroad to be conveyed to the person clearing a car through customs.

Last Updated Tuesday, 14 February 2017

Taxes

To handle their tax affairs, Greeks abroad address themselves – through our Consular Authorities abroad and the Foreign Ministry’s E3 Directorate – to the Finance Ministry and, more specifically, the Economic Affairs Directorate for Residents Abroad – Revenue Section (4 Metsovou St. 1st Floor, 106 82, Athens, tel: 210 8204631, 210 8204627, 210 8204603, fax: 210 8204630, 210 8204653). Intrested persons may also find more information on taxation and retirement issues on the following websites www.gsis.gr/ddos and www.ika.gr, respectively.

You can find additional information on the Finance Ministry’s Secretariat General for Information Systems website.

To request payment of relevant sums owed to the State by Greek and foreign nationals residing outside Greece, the given Economic Affairs Directorates send the relevant documents to the Foreign Ministry’s E3 Directorate, which forwards them to Missions Abroad to be conveyed to the taxpayer.

Last Updated Tuesday, 14 February 2017

Hospitalization

Greeks who have been hospitalized abroad can bring the relevant paperwork (receipts, medical diagnoses) to the nearest Greek Consular Authority to have them certified and sent to the competent insurance carrier in Greece. If the person in question is in Greece, they may send the paperwork for certification to the Greek Consular Authority in the country where they were hospitalized via the Foreign Ministry’s E3 Directorate, and said Authority will then forward the certified paperwork to the competent insurance carrier in Greece.

Last Updated Wednesday, 10 April 2013

Passports

Passports are issued in cooperation with the Citizen Protection Ministry and the Hellenic Police’s Passport Directorate (8 Chiou St., Kaisariani, 16121, tel: 210 7298000)

To issue a new passport, our Missions abroad take receipt of the necessary documentation, which is sent to the competent Directorate of the Ministry of Public Order and Citizen Protection.

Click here to track the progress of an application that has been submitted.

NOTE: Older passports issued by Prefectures and our Consular Authorities abroad ceased being valid as of 1 January 2007.

In case of loss or theft, the holder of the lost passport must report the loss immediately to the nearest police or consular authority (the same holds true if the lost passport is found). The above authority carries out an investigation (which may last up to 3 months) into the circumstances under which the passport was lost or stolen. During the investigation, a new passport is not issued to the applicant unless it is deemed necessary that the applicant travel abroad to receive medical treatment.

In cases of emergency, provisional travelling documents can be issued by our Consular Missions abroad for the repatriation of Greek citizens.

Last Updated Monday, 15 September 2014
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